Question 1

When can we get started?

Accepted Answer

As soon as you're ready! Send a request through my contact page, and we will find a time that works for both of us!

Question 2

What happens during our free consultation?

Accepted Answer

The first session is a free consult, and will be a 'meet and greet'. We will spend 20 minutes to get to know each other better, and see if we're a good fit to work through your goals together.
 
You can ask me any question about my coaching method and I will give you a bit of background about myself and how I work with my clients. We will discuss the fee and package options.

Question 3

Do you see clients in person?

Accepted Answer

At this moment, I am only meeting with clients virtually.

Question 4

What if I live in a different country or time zone?

Accepted Answer

We will work together to find a time that works for both of us.

Question 5

What is the best way to contact you?

Accepted Answer

The best way to contact me is by using the email form on the 'contact me' page. I try to respond to messages as quickly as possible, usually within a day or two at the latest.

Question 6

How long are your sessions?

Accepted Answer

The average session length is 60 minutes. That said, many clients enjoy having longer sessions multiple times a week. During the free consultation, we can discuss session length based on your needs.

Question 7

Do you accept insurance?

Accepted Answer

I do not accept insurance at this time.

Question 8

What is your cancellation policy?

Accepted Answer

I will always accomodate any rescheduling/cancellation requests. I do ask that if you need to reschedule/cancel your session to notify me 24 hours in advance of the scheduled session. If I do not hear from you, you will be billed for the missed session.

Question 9

Is the information I discuss with you confidential?

Accepted Answer

Yes, absolutely. What we discuss is bound by the principles of confidentiality set forth in the International Coaching Federation Code of Ethics.

Question 10

What method of payment do you use?

Accepted Answer

PayPal/Venmo/Credit Card

Roya milani

Frequently Asked Questions